EMCP Cloud Monitoring

Know when a site goes down, before your client does.

EMCP Cloud checks each connected site’s public page on the schedule you choose, from every 2 minutes to hourly. It records response time and SSL expiry, opens an incident when a site is down, and alerts you by email, Slack or SMS.

2 min
fastest check interval
30 days
of check history
3
alert channels
212 ms340 msOperationalConfirmingDownRecoveredSSL 54 daysEvery 5 min
What gets checked

Public checks with no credentials.

Open Account → Monitoring, choose a site and pick a check interval of 2, 5, 15 or 60 minutes. EMCP Cloud requests the site’s public HTTPS page, so no WordPress login is ever sent.

  • The HTTP response and its response time.
  • Visible WordPress critical errors in the page content.
  • SSL certificate expiry.
  • Redirects within the site are followed; a redirect to another site is reported so you can fix it.
Monitoring dashboard with website health totals, search and status filters, and a table of connected websites.
Every eligible site in one overview. Demonstration account shown.
Incidents

Incidents without false alarms.

One failed check marks a site as confirming. Two failures in a row open an incident, timestamped from the first failure, and the next successful check closes it. Each incident records the failure reason, start, recovery and duration.

While a Cloud Safe Updates run has a site in maintenance, monitoring pauses, so planned updates never open an incident. Availability counts only the checks that actually ran.

Website monitoring details showing the enabled monitor, check interval, operational status, response time, SSL expiry and uptime history.
A site’s status, response time, SSL expiry and 30-day history.
Alerts

Alerts where your team already works.

Open Account → Alerts to add destinations. Each one chooses its own events and covers all sites, including future ones, or only the sites you pick.

  • Email is included: 1,000 a month on Freelancer, 5,000 on Agency and 15,000 on Enterprise.
  • Slack posts to the channel you choose through the EMCP Slack app, without reading your conversations.
  • SMS sends through your own Twilio or Vonage account, which bills you directly.
  • Events: site down, site recovered, SSL expiring at 30, 7 and 1 days, and Safe Updates completed, failed, rolled back or needing attention.
Alerts overview with monthly email usage, active destination totals, and Email, Slack and SMS setup cards.
Email, Slack and SMS destinations with your monthly email allowance.
Before you rely on it

What monitoring does not cover.

Monitoring tells you when the public site stops responding. It is not a full observability service, and the limits are worth knowing up front.

  • Checks run from the EMCP Cloud worker; you cannot choose a region.
  • Domain registration expiry, screenshot comparison, PHP logs and checkout testing are not included.
  • A cached page can look healthy while the server behind it has a problem.
  • Availability is the share of observed checks that passed, not an uptime guarantee.
Frequently asked

Questions, answered.

Still stuck? Drop a line at [email protected] or open an issue on GitHub. Most replies are under one business day; Pro tiers go to the front of the queue.

Open the full docs
Both need a Cloud plan with Gateway access: Freelancer, Agency or Enterprise. Email alerts are included up to your plan’s monthly allowance.
An incident opens after two consecutive failed checks, so with a 2-minute interval you will usually know within a few minutes. Alerts go out when the incident opens.
No. It checks the site’s public HTTPS page and sends no WordPress credentials.
No. Monitoring pauses while a Safe Updates run has the site in maintenance, and those checks are excluded from availability.
SMS is sent through your own Twilio or Vonage account, so the provider bills you directly. Each destination has a monthly sending cap you control.

Watch every site from one account.

Connect your sites to EMCP Cloud, choose a check interval and add an alert destination.